Home › Contact

Contact support

Real people answer around the clock. Pre-sales questions are welcome, including “is my channel in the list?” and “will it work on my TV?”

💬

WhatsApp

Fastest for setup help and order questions.

Open WhatsApp
⚡

Live chat

Use the chat bubble in the corner of any page. Typical reply time is a few minutes.

✉️

Email

For invoices, refunds and anything with attachments.

support@vitrostick.com

To get a fast answer, include

  • Your order number or the email used at checkout
  • The device and app you are using
  • What you see on screen (a photo helps)

Support is open 24 hours a day, 7 days a week, in English and Spanish.

Stream in 4K tonight

Plans from $14 a month. Login by email within minutes.

See plans & prices